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      Privacy Policy

      Alcatraz is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Alcatraz website and governs data collection and usage.  By using the Alcatraz website, you consent to the data practices described in this statement.

      COLLECTION OF YOUR PERSONAL INFORMATION

      Alcatraz collects personally identifiable information, such as your email address, name, home or work address, or telephone number. Alcatraz also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

      There is also information about your computer hardware and software that is automatically collected by Alcatraz. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Alcatraz for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Alcatraz website.

      Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Alcatraz public message boards, this information may be collected and used by others. Note: Alcatraz does not read any of your private online communications.

      Alcatraz encourages you to review the privacy statements of websites you choose to link to from Alcatraz so that you can understand how those websites collect, use, and share your information. Alcatraz is not responsible for the privacy statements or other content on websites outside of the Alcatraz and Alcatraz family of websites.

      USE OF YOUR PERSONAL INFORMATION

      Alcatraz has a legitimate interest in processing your personal information. This interested is justified in the sections below: 

      Alcatraz collects and uses your personal information to operate the Alcatraz website and deliver the services you have requested. Alcatraz also uses your personally identifiable information to inform you of other products or services available from Alcatraz and its affiliates. Alcatraz may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

      Alcatraz does not sell, rent, or lease its customer lists to third parties. Alcatraz may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Alcatraz may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Alcatraz, and they are required to maintain the confidentiality of your information.

      Alcatraz does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

      Alcatraz keeps track of the websites and pages our customers visit within Alcatraz in order to determine what Alcatraz services are the most popular. This data is used to deliver customized content and advertising within Alcatraz to customers whose behavior indicates that they are interested in a particular subject area.

      Alcatraz websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Alcatraz or the site; (b) protect and defend the rights or property of Alcatraz; and, (c) act under exigent circumstances to protect the personal safety of users of Alcatraz, or the public.

      USE OF COOKIES

      The Alcatraz website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

      One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Alcatraz pages, or register with Alcatraz site or services, a cookie helps Alcatraz to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Alcatraz website, the information you previously provided can be retrieved, so you can easily use the Alcatraz features that you customized.

      You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Alcatraz services or websites you visit.

      SECURITY OF YOUR PERSONAL INFORMATION

      Alcatraz secures your personal information from unauthorized access, use, or disclosure. Alcatraz secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

      In order to protect our customers and company assets, information and systems, Alcatraz has achieved ISO 27001 certification, for more information visit our press release.

      CHANGES TO THIS STATEMENT

      Alcatraz will occasionally update this Statement of Privacy to reflect company and customer feedback. Alcatraz encourages you to periodically review this Statement to be informed of how Alcatraz is protecting your information.

      INTERNATIONAL PRIVACY LAWS

      Alcatraz is a US company and primarily operates in the United States, however international customers who reside in the EU should be aware that the company complies with EU privacy legislations such as GDPR and has successfully passed a GDPR compliance audit.

      We kindly ask you to fill in our Consent Request Form in order to process your personal data for the purposes defined in this document.
      In case you would like to exercise your privacy rights as a EU data subject please use our Data Subject Request Form.

      CONTACT INFORMATION

      Alcatraz welcomes your comments regarding this Statement of Privacy. If you believe that Alcatraz has not adhered to this Statement or you have any privacy or data protection inquiry, please contact us here. We will use commercially reasonable efforts to promptly determine and remedy the problem.