Privacy & trust center
Alcatraz delivers biometric authentication with a foundation of privacy, compliance, and operational resilience built into every layer.
Facial biometrics, privacy and security
How the Rock authenticates on the edge and complies with BIPA, CCPA, and GDPR
Our commitments
Four foundations behind every deployment
FAQs
What does privacy on the edge mean?
It means authentication happens on the device at the door, not in the cloud. The Rock converts a face to an encrypted template, matches it locally, and makes the access decision on the spot. The four foundations in this trust center, privacy, security, responsible AI, and availability, all build on that architecture.
Where can I find Alcatraz legal and compliance documents?
The core documents are linked at the top of this page: the privacy policy, terms of service, and partner code of conduct. The Data Processing Addendum for enterprise customers is available from the privacy page, and each foundation page covers its own certifications and controls.
How do I stay informed about product and security updates?
Subscribe to the newsletter in the footer of this page. Product announcements, security updates, and press coverage are also published in the Newsroom, and the blog covers privacy and compliance topics in depth.
Who do I contact with a privacy or security question?
Reach our team through the contact page and we will route your question to the right specialist. Existing customers can also raise questions through the support portal, and press inquiries go to press@alcatraz.ai.