Biometric Access for Critical Infrastructure
Alcatraz secures substations, control rooms, data halls, and other regulated access points with facial authentication and real-time tailgating detection. Frictionless access for the teams that keep critical systems running.
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Harden your most critical access points
Badge-only systems can't stop someone from following an authorized employee into a substation, control room, or data hall. Alcatraz detects tailgating and unauthorized entry in real time, closing that gap the moment it opens.
Frictionless access that keeps pace with operations
Critical infrastructure runs around the clock, and operations can't stop for a slow badge check at the gate. Alcatraz's facial authentication clears personnel in under a second at car gates, substations, and control rooms, keeping 24/7 operations moving.
MFA that satisfies your compliance mandates
Utilities and energy operators are often required to log every access event and add a second authentication factor at their most sensitive doors. Alcatraz gives you both: a complete audit trail of every entry, plus facial authentication as that second factor.
Protected critical infrastructure access points
Water treatment
Chemical storage and SCADA rooms sit a few doors from a public lobby, so access tiers: face only at operational doors, 2FA at chlorine and control rooms. Contractor permissions expire when the contract does.Badge plus face at critical doors
Oil and gas sites
Compressor stations, tank farms, and processing sites combine outdoor conditions with contractor churn. Crews enroll once and authenticate hands-free at every authorized site, and a badge left on a dashboard opens nothing.Outdoor deployments in harsh conditions
Electrical substations
Substations are the canonical unmanned critical site: high consequence, no staff, weather exposure year-round. Rock X authenticates at the control house or gate rain or shine, and tailgating detection with video covers anyone following a legitimate crew through.
Telecom hubs
Central offices, shelters, and network hubs are distributed by design, which makes credential management the weak point. One enrollment covers every hub, and revoking a departing technician is one action in Rock Cortex.
The facial authentication solution for critical infrastructure
Alcatraz protects substations, control rooms, and data halls with live facial authentication, real-time tailgating detection, and centralized management.
Verification, not possession
Across a distributed footprint of substations, control rooms, and data halls, a badge is often the only thing standing at the door. Alcatraz authenticates the actual person, while real-time tailgating detection catches whoever follows them in. Every entry is logged and tied to a verified individual.
Proof from the field
Global tech leader retrofits secure data facilities
A major technology company upgraded its data centers with Alcatraz to strengthen critical infrastructure protections. The deployment delivered tailgating detection, robust privacy compliance, and best-in-class dual-factor authentication across secure environments.
Power system operator secures mission-critical facilities
The operator of New York’s energy grid deployed Alcatraz for secure access to control rooms and critical sites. The platform enabled 2FA, tailgating detection, and straightforward enrollment, supporting compliance while preparing for future exterior use cases.
Pipeline company enhances headquarters access control
A leading North American energy company implemented Alcatraz at its headquarters turnstiles to provide fluid, frictionless access. The deployment delivered secure entry without complex integrations, with potential expansion to additional sites across 40 or more states.
Major telecom firm deploys Alcatraz for 1FA and 2FA
A major telecommunications company rolled out Alcatraz to enable frictionless yet secure access across large facilities. Supporting both 1FA and 2FA, the system lets employees, contractors, and visitors move through secure areas while maintaining compliance.
Privacy-first by design
End-users opt in before enrollment, authentication happens on-device, and no biometric data is ever stored or transmitted, keeping Alcatraz ahead of BIPA, CCPA, GDPR, and other privacy regulations worldwide, without adding risk to your existing physical security and compliance program.
FAQs
How does Alcatraz detect tailgating and unauthorized entry at substations, control rooms, and data halls?
Alcatraz uses real-time AI to monitor each entry point, classifying events into tailgating, crossing, and unauthorized entry, so security teams know exactly what happened at every door, from perimeter gates to the control room.
Does Alcatraz help with compliance and audit requirements for critical infrastructure facilities?
Utilities and energy operators are often required to log every access event and add a second authentication factor at their most sensitive doors, whether for NERC audits, SOC 2, or internal security reviews. Alcatraz gives you a complete audit trail of every entry and an additional authentication factor at those doors, so your team has the records those audits require.
Can Alcatraz integrate with the ACS already running our plants and substations?
Yes. Alcatraz is ACS-agnostic and integrates with existing panels, including C-Cure, ACRE RS2, and other Wiegand/OSDP-based systems, over your current infrastructure. It layers on as a second factor or runs standalone, so facilities that already have access control in place don't need to rip and replace it.
Is Alcatraz built to withstand conditions at remote, unmanned industrial sites?
Yes. Rock X is IP66 weatherproof and IK8 impact-resistant, operating from -40°F to 150°F, and automatically switches between RGB and infrared imaging as light changes through the day. It's built for substations, well pads, and plant perimeters that run outdoors, unattended, around the clock.
Does Alcatraz keep working if a site loses network connectivity?
Yes. A network outage is not a door outage: Rock X matches faces locally, so authentication continues with no dependency on the network or platform. That matters at substations, well pads, and other remote sites where connectivity isn't always reliable.